|
KVI...TRAVELERS
TIPS
Top
Ten Reasons to Cruise
- good information on cruising
Cruise
Ship Ratings
- information & brief descriptions of the more common
cruise lines
Rates,
Categories & Definitions
- What
is the difference between balcony & balcony suite? 3rd/4th
rates & children's rates? deluxe & superior? etc…
Gratuities
- guidelines for tipping
Passports
& Visas
- ID requirements for traveling out of country
Online
Pre-Registration
- save time by filling out your forms online prior to arriving
at the pier
Travel
Insurance
- details on insurance and policy wording
Pre
Trip Checklist
- what to do before you go
FAQ’s
- frequently asked questions about cruising
Top
Ten Reasons to Cruise:
1.
Choose
to cruise
for VALUE. One price buys your cabin, dining, entertainment
and more.
2.
Choose
to cruise
for ROMANCE. Secluded beaches, en suite dining on a balcony
overlooking the ocean and spa services for two are just some
of the romantic pursuits available.
3.
Choose
to cruise for
CUISINE. Tantalize your taste buds with gourmet fare that
showcases exotic ingredients, old standbys like pizza and ice
cream or spa cuisine for a healthy alternative. Depending on
your mood, dine in a traditional ballroom setting, a small
bistro or a casual eatery.
4.
Choose
to cruise
for VARIETY. With over 200 distinctive ships, 2000
ports-of-call and an unbelievable array of places to see and
things to do, there is a perfect cruise for you. For even more
choice, consider a pre- or post-land tour.
5.
Choose
to cruise
for ACTIVITIES. Fill your days with sightseeing, sports
activities, cultural lectures, educational tours led by
naturalists and historians or simply lounge by the pool and
relax. At night, enjoy dance extravaganzas, musical revues,
gaming or a quiet evening gazing at the stars.
6.
Choose
to cruise
for SIMPLICITY. Don't come back from your vacation needing a
vacation. Planning a cruise is simple; KVI can handle all of
the details. Once you're on board, nearly all expenses are
pre-paid... talk about hassle-free.
7.
Choose
to cruise for
NEW HORIZONS. Fall asleep in one destination and awake to a
new horizon... and you only have to pack and unpack once!
8.
Choose
to cruise
for FAMILY. Families love cruising. Children's programs,
kid-friendly menus and tours of the ship will keep your
children happy, while affording you some time alone.
9.
Choose
to cruise
for PAMPERING. Regardless of your budget, all cruise lines
pamper their guests with first-class service around the clock.
10.
Choose
to cruise
for SATISFACTION. It's a fact that cruises have a higher
percentage of satisfied customers than any other vacation
experience.
Choose
to cruise
for YOU. You can have the vacation of a lifetime, see the
world, completely unwind, take a walk on the wild side, dance
the night away, feast on fabulous cuisine, learn something
new, make friends, bond with your family, steal quiet moments
with your spouse. Whatever your heart desires, is yours, when
you choose to cruise.
back
to top...
Cruise
Ship Ratings:
It is never possible to definitively assign a rating to any
cruise ship as one person's experience can vary greatly from
another's. For most
major lines, it's not only the line's reputation that you have
to think about, but that of the individual ship. Several lines
have ships ranging from the smaller, older "classic"
ships to the brand-new mega ships. So within the same line,
you will generally find lower prices on the older ships. If
the dollar is your bottom line, then consider one of these;
the ship may be smaller and not as glamorous, but the quality
of service and food should be the same on all ships within a
line. This is why it's very
important that you find an agent who is knowledgeable about
cruising when you plan your vacation. Some travel agents sell
only a few cruises a year and may have only cruised on 1 or 2
cruise lines. Some 800 number outlets may have order takers
that have never cruised. A cruise travel specialist is your
best assurance of having the best cruise vacation and getting
the best value.
The old adage "you get what you pay for" is true of
cruise lines and ships as well. Yes, there is a difference
between budget and premium - in the quality of the ship,
service, entertainment, and food. If those things and the
little things - getting great service the first time you ask,
consistent quality food, great entertainment, etc. - are
important to you, then don't go for the lowest price.
Sometimes an extra $50 or $100 will let you move up from a 3
or 4-star ship to a 5-star ship – now that is true value.
The best way to ensure a great cruise is to leave your cares
behind and just enjoy yourself. That being said, several
different organizations and groups have tried to put together
ratings for the cruise lines in order to help people decide
what cruise will suit them best. The information given here is
a compilation of the experiences of ourselves, our clients,
and our ongoing research, but it is not meant to be a
definitive guide. The ratings are general guidelines based on
a scale of 1-6 stars. The higher the rating, the better the
overall quality of service, dining, and amenities...
Click
the button below for an overview of all the major ships
currently in operation:
FOR
CRUISE SHIP INFO CLICK HERE
Carnival
(3-4
stars)
www.carnival.com
Carnival is a good all-around cruise line that is best
known for being fun. They cater to all ages and have excellent
children's programs. Carnival has a reputation in some circles
for being a low-budget ‘party' line for young people, but it
does not deserve that title as it has improved in quality and
sophistication a great deal in the past several years.
Celebrity
(5+
stars)
www.celebritycruises.com
Celebrity stands at the top of the major cruise lines with
excellent marks in service, dining, and amenities. A Celebrity
cruise is always a great choice.
Crystal
(6 stars)
www.crystalcruises.com
Crystal is the only ‘big ship' luxury cruise line which
makes it the easy choice for those who want a big ship
experience and the very finest dining, service, and amenities.
Cunard
(5-6
stars)
www.cunard.co.uk
The most famous shipping line in the world, featuring
legendary ocean liners (as opposed to cruise ships) built to
withstand the rigors of the North Atlantic. Quintessentially
British (but aimed mainly at the American market) and
impeccable service.
Disney
(5
stars)
www.disneycruise.com
Disney's reputation for premium quality at a premium price
holds true on their cruises as well. They offer the best kid's
programs at sea, bar none. They also offer a great deal of
choices for adults too.
Holland
America (5
stars)
www.hollandamerica.com
Holland America stands beside Celebrity at the top of the
major cruise line ratings. Holland America has been known to
cater to an older crowd, but that is an image they are working
on changing and they do have programs for all ages.
Their ships are typically somewhat smaller than the other
major lines, giving them a bit more of an intimate atmosphere.
MSC
Italian
(3-4 stars)
www.msccruises.com
As the name states, MSC is a
very Italian cruise line. Overall quality is good and so
are the itineraries, but you may find that English is not the
language of choice onboard.
Norwegian
(3-4 stars)
www.ncl.com
Norwegian's newer ships offer good all-around cruise
experiences. They are quickly becoming known for their
‘homeland' cruises and offer a wide variety cruises from
home ports all over the United States, including the only
year-round cruises in Hawaii.
Oceania
(5 stars)
www.oceaniacruises.com
Oceania is 'the new kid on
the block', having only come into existence in 2002.
Reviews so far have been outstanding, placing it in the 5 star
range for dining, amenities, and service.
Princess
(4-5 stars) www.princess.com
Princess offers a wide variety of cruise options in the
good to excellent range. They often offer some of the more
exotic itineraries in Asia & Australia. Princess is the
home of the original ‘Love Boat’.
Regent
Seven Seas Cruises
(6 stars)
www.rssc.com
Radisson's philosophy of ‘casually elegant' cruising
puts them in a class of their own. Less formal, but just as
high quality as other six-star lines, Radisson is also known
for offering the most romantic cruises in the world. Most
notably so are the Tahitian sailings aboard the Paul Gauguin.
Royal
Caribbean
(4-5 stars)
www.royalcaribbean.com
Royal Caribbean is the standard by which all other lines
measure themselves. They are simply the best all-around cruise
in so many areas including overall value and choices for
families and cruisers of all ages.
Seabourn
(6 stars)
www.seabourn.com
Seabourn is at or near the very top when it comes to the
world's best luxury cruise lines. Along with Silversea,
they are more formal than Radisson and offer all-inclusive
rates (alcohol, gratuities, etc. included).
Silversea
(6 stars)
www.silversea.com
Silversea usually wins the awards for ‘best of the best'
when it comes to cruising. They spare no expense when it comes
to pampering their guests with everything the heart desires.
Windstar
(5
stars)
www.windstar.com
Windstar offers a unique, high-quality experience aboard
their beautiful sailing ships. They travel to many of the more
exclusive, ‘out-of-the-way' ports that the larger ships
can't get to.
Viking
River Cruises
(not rated)
www.vikingrivers.com
Viking
offers excellent river cruises in Europe and China.
These cruises allow excursion-rich itineraries to fascinating
historical areas not accessible by cruise ships. Guided
shore excursions are included in cruise fares. Reviews
from Viking passengers are always very positive.
back
to top...
Rates,Categories
& Definitions:
What
does the cruise fare include?
Your
accommodation in whatever grade of cabin you have chosen, your
meals and all the entertainment on board. You do, of course,
have to pay for alcoholic drinks, shopping, shore excursions,
the spa, gratuities, the casino and bingo etc. Many
ships have special restaurants serving haute cuisine food and
there is normally a service charge of around $20 pp for these
but it’s well worth the extra! Some luxury cruise
lines include alcohol, gratuities, excursions and other
special amenities.
Here
are some convenient definitions to help you understand the
'lingo' of cruise rates & categories:
Interline
Rates
Interline
rates were initially introduced to help the cruise lines fill
ships that were selling too softly in the retail market.
The idea is to offer drastically reduced rates to airline
employees in order to recover as much revenue as possible with
onboard spending. The necessity for interline rate
programs will always be there as long as the cruise lines have
ships sailing at less than full capacity. Most major
cruise lines have embraced the interline concept and offer
special interline rates even on cruises that are selling well
on the retail end.
Rates
Unless
otherwise stated, rates offered are in US dollars, per person,
based on double occupancy, and include port charges.
Taxes can not legally be included in a rate quote, so they are
additional (and usually quite a small amount). The first
and second passengers in any given cabin pay the posted rate,
regardless of age.
3rd/4th
(and sometimes 5th) Rates
These
are the rates that apply to additional guests sharing the same
cabin with the first two people who paid the regular (1st/2nd)
rate. In most cases, these guests will sleep on a sofa
bed, a rollaway or a Pullman (a bunk bed that folds out of the
wall).
Children’s
Rates
Most
cruise lines do not have children’s rates at all.
Children are simply given the 3rd/4th
rate if sharing a room with adults. Exceptions to this
rule include Disney cruises and a few Carnival & Norwegian
sailings. In all cases, children staying in their own
room (e.g. next door to parents) pay the full rate, be it
interline or retail.
Cabin/Stateroom
These
words are used interchangeably and simply refer to your
accommodation onboard.
Inside
Cabin
A
cabin located in the interior of the ship which does not have
any view.
Outside
Cabin
A
cabin facing the exterior of the ship with a window or
porthole. Sometimes the word ‘oceanview’ is used to
describe an outside cabin with a full window and no obstructed
view.
Obstructed
Cabin
An
outside cabin that looks out on some kind of obstruction –
usually a lifeboat just outside the window.
Atrium
Cabin
On
some ships (notably the Voyager- and Freedom-class ships with
Royal Caribbean) these special cabins have windows that
overlook the interior atrium of the ship.
Balcony
(Standard) Cabin
Similar
to outside cabins but with a private balcony.
Concierge
Class Balcony Cabin
Celebrity’s
term for a special balcony cabin with numerous additional
features like complementary champagne, personalized
stationary, and concierge service.
Balcony
Suite
A
general term referring to a much larger version of a standard
balcony cabin
Junior/Mini
Suite with Balcony
A
cabin about 50% larger than a standard balcony cabin
Deluxe/Superior/Grand/Large
Suite with Balcony
A
cabin about double the size of a standard balcony cabin
Royal/Owner’s/Penthouse
Suites
The
largest accommodations on a cruise ship, which usually include
multiple rooms and numerous additional features.
back
to top...
Gratuities:
There
are three different ways tipping is handled on cruise lines:
Gratuities
to be paid directly to ship staff:
In these cases the cruise lines will place tipping guidelines
and tip envelopes in your room to be given to ship staff on
the final night of your cruise. Lines that follow this
procedure include Royal Caribbean, Celebrity and Disney.
Gratuities
added to your onboard account automatically:
These can be settled at the end of your cruise and can be
increased or decreased at your discretion. Lines that follow
this procedure include Carnival, Cunard, Holland America,
Norwegian, and Princess.
No
tipping required / tipping included in cruise fare:
This is how some luxury (six-star) cruise lines operate.
Cruise lines that follow this procedure include Silversea,
Seabourn, Radisson and Windstar.
In general, most guidelines for tipping suggest a total of
about $10 per passenger per day, split between key ship staff.
This breaks down to about $3.50 each for your dining
room waiter and your stateroom attendant, $2.00 for your
assistant waiter, and discretionary amounts for the head
waiter and any other helpful staff you wish to reward.
Of
course, tipping is never required on any cruise, but I'm sure
you'll be convinced that cruise staff are more than deserving,
as they almost always provide a level of service that far
surpasses all expectations!
back
to top...
Passports
& Visas:
PASSPORTS
REQUIRED TO ENTER THE UNITED STATES
All U.S. citizens returning to the United States by Air are
now required to have a valid U.S. Passport. Going
forward, a Passport will be required for U.S. Citizens who
travel by sea to and from the Caribbean, Bermuda, Central and
South America, Canada and Mexico. Subsequently, Passports or
other accepted travel documents will also be required for U.S.
land border crossings to and from Canada or Mexico. Without a
Passport, you will not be able to travel outside of the U.S. -
including cruise travel. In addition, after the implementation
date, cruise vacationers who arrive at the Port to embark on a
cruise without a valid Passport, will not be permitted to
board the ship.
Important
reasons to get your Passport now:
-
Avoid
the rush and the possibility of not being able to travel
where and when you wish without a passport.
-
Future
travel to the Caribbean, Bermuda, Central and South
America, Canada and Mexico will require a passport to
re-enter the U.S.
-
A
Passport can open the doors to travel you may not have
considered before, such as cruising in Europe, Australia
and Asia. And a Passport will also be required to visit
our neighbor countries of Canada and Mexico.
-
Considering
that a Passport is valid for ten years, the cost is
minimal ($97 for a new Passport and $67 for a renewal). If
you take two vacations per year, the initial cost of your
passport per vacation is less than a frozen drink with an
umbrella at the pool.
-
Even
with a confirmed booking for travel abroad, you will be
denied boarding if you do not possess a valid Passport.
-
And
finally, a U.S. Passport is easy to obtain by visiting one
of the 6,000 Passport acceptance facilities across the
U.S.
For
more information about applying for a Passport, U.S. Citizens
may visit http://www.travel.state.gov/passport/passport_1738.html
or call the National Passport Information Center toll free at
1-877-487-2778 or TDD/TYY: 1-888-874-7793. Foreign Nationals
should contact their respective governments to obtain details
regarding current Passports requirements and application
procedures.
back
to top...
Online
Pre-Registration:
You
can save yourself time in line at embarkation by completing
the pre-cruise registration online. Here are the links
for the online registration pages of the major cruise lines
which offer this service:
*
Carnival
*
Celebrity
*
Crystal
*
Cunard
*
Disney
*
Holland America
*
Norwegian
*
Orient Lines
*
Princess
*
Regent
*
Royal Caribbean
*
Seabourn
*
Windstar
back
to top...
Pre
Trip Checklist:
So you've booked and now the only thing standing between you
and your cruise holiday are months of dreary weather, an
endless stack of work at the office and that feeling of
"I wish....if only this time I could get myself organized
beforehand....where do I start?"
Try
this for size!
Six
months before you cruise:
Ensure
that your passport has plenty of time left before its expiry
date. Some countries require a period of up to six months
unexpired on your passport.
Do
you need any visas for the countries that you'll be visiting?
If so and if the cruise line is not taking care of this for
you, find out lead times and make arrangements as necessary.
Make
independent flight arrangements if you have booked a
"cruise-only" fare. Try to plan to fly to your
departure port the day before you sail. If you are a member of
a frequent flyer club, provide this information when booking.
Make
your pre and post cruise hotel arrangements if you have booked
a "cruise-only" fare. If you are in a hotel's
frequent-guest programme, provide this information when
booking.
Are
you a member of your cruise line's past passenger programme?
Ensure that your travel agent and/or the cruise line have your
membership number and that you enter it on your pre-cruise
registration forms.
Three
months before you cruise:
Check
out the cruise line's shore excursion programme and look at
the internet, in bookshops and at the library for information
on independent tours. If there is a ship's sponsored excursion
that you fee is a "must", book it now as it may
become oversubscribed if you wait until you're on board.
Do
you need any vaccinations for the areas of the world that
you'll be visiting? If so, see your GP or a travel clinic.
Some vaccinations take several months to become
"effective".
Ensure
that you have travel insurance is in place, if you did not
purchase this in conjunction with your cruise. If you travel
several times a year, consider taking out an annual travel
insurance policy.
Two
months before you cruise:
Have
you made your final payment on your cruise? Liaise with your
travel agent and/or the cruise line on this as sometimes they
don't sent you a reminder! Depending on the cruise line, you
can expect to receive your cruise tickets around three weeks
before your cruise.
Are
you sailing or flying from a UK port or airport? If you are
driving to the port or airport, check out port/airport parking
facilities and make your booking if required.
Do
you require a coach transfer or train ticket to your departure
port or airport? Check it out and buy your ticket.
One
month before you cruise:
Watch
out for your cruise tickets in the post. Depending on the
cruise line, they should be with you around three weeks before
your departure date. Check them to make sure that you have
been assigned the cabin that you booked, the dinner seating
you requested, that you have enough luggage labels and if the
cruise line is making any air or hotel arrangements for you,
that these are correct and that the flight tickets and hotel
vouchers are enclosed.
If
you haven't already, enjoy your holiday clothes shopping. Have
you got your swimsuit, "cover-up", shorts, t-shirts,
sun hat, sandals and your casual/informal/formal evening wear?
Do
your "sundries" shopping:
Some
suggestions:
·
Film
·
Flash
cards/Digital camera accessories
·
Batteries
·
Sun
lotion
·
After
sun lotion
·
Insect
repellent
·
Mini
bottles of: shower gel, shampoo, conditioner
·
Mini
empty bottles/jars from Boots or Muji to decant cosmetics,
face creams into
·
Plasters/band
aids
·
Sun
hat
·
Ear
plugs
·
Paperback
books
·
Tapes/cds
·
Water
wallet/wet and dry case
·
Small
bottle laundry detergent
·
Boiled
sweets/mints
If
you are planning to take a significant amount of currency,
consider purchasing and using a "safe wallet"/money
belt, until you are able to access your in-cabin safe.
Make
your home/pet/children/parent-sitting/newspaper-picking up and
houseplant watering arrangements. Arrange to have
newspaper/milk stopped if appropriate.
Ensure
that loved ones at home know how to contact you on the ship
(the ship's telephone, fax number) in case of emergencies.
Are
you driving to your departure port? Get your car serviced.
Complete
any pre-boarding Passenger Information forms that the cruise
line requires. If possible, do this "on-line" rather
than "hard-copy".
Two
weeks before you cruise:
Pick
out your cruise clothes, try them on in "fashion
show" and do a dry run of your packing to see if it all
will fit in your suitcase.
Get
your dry cleaning done.
Polish/clean
shoes.
Ensure
you have adequate supplies of any vitamins, over-the-counter
and prescription medicines that you require.
If
you are taking spectacles or contact lenses make sure you have
a "back-up" pair and adequate contact lens
solutions.
Get
your hair cut/coloured/permed.
One
week before you cruise:
Do
your laundry.
Get
your foreign currency/travellers cheques. Think about whether
you will want extra currency for tipping and get enough
accordingly.
If
flying, re-check your flight times and check-in times via the
phone or internet.
Phone
your credit card company and tell them where you'll be
visiting and that you may be using your credit cards there.
Make
a separate note of your credit card numbers and their issuers'
emergency phone numbers (in case of loss or theft) and keep
this in a separate place from your credit cards. Leave a copy
of this as well as a photocopy of your passport at home with
someone you trust.
Three
days before you cruise:
Do
your ironing.
Luggage
labels 1: complete the cruise line-supplied luggage labels
with your name and cabin number. However, unless you've been
instructed otherwise (that is, if you have been told by the
cruise line that your luggage is going "bonded" on
the flight and that you will next see it in your cabin
on-board the ship), do not put the cruise line labels on your
luggage until you are pier-side and ready to hand over your
luggage to the porters who will convey it onto the ship.
Luggage
labels 2: make sure your cases have a separate personal
luggage label on them with your home contact details.
Two
days before you cruise:
Book
your taxi to the airport/pier/train station.
Do
your final packing.
If
you are taking more than one suitcase, try to
"cross-pack". This means putting a little sports
wear, a little casual wear, a little semi-formal wear and a
little formal wear in each suitcase, in case one suitcase gets
lost or delayed.
Add
some empty carrier bags to your suitcase to bring soiled
clothes back in.
Pack
a flashlight, particularly if you will be in an inside cabin
(no windows, no natural light).
If
you have extra room in your suitcases, take a few wire coat
hangers (which you'll leave on the ship).
Place
a sheet of paper with your name, flight and cruise details and
travel dates and your home/mobile telephone number and address
into your suitcase before you close it. This is in case your
luggage labels or other external identifiers are torn off.
The
night before you leave:
Prepare
your handbag/carry-on/overnight bag:
A
few suggestions:
·
Passport
·
Photocopy
of your passport (in case of loss or theft)
·
Cruise
tickets
·
Air
tickets
·
Hotel
confirmation voucher
·
Car
rental confirmation voucher (if renting a car)
·
Driving
licence (if renting a car)
·
Travel
insurance documents including the policy number and emergency
assistance phone number
·
Currency/travellers
cheques (consider using a money belt/"safe wallet")
·
Credit
cards
·
Note
of credit card emergency numbers
·
Diary/address
book with addresses for postcards and emergency contact
numbers
·
Frequent
cruiser/flyer/hotel membership cards
·
Spectacles/sunglasses
·
Prescription
medications
·
Valuables/jewellery
·
Camera
·
Plasters
·
Ear
plugs
·
Boiled
sweets
·
Handkerchief/tissues
Set
your alarm clock. Set a second alarm clock just in case.
Dream
of blue seas, white sandy beaches and a world without
checklists.
And
Bon Voyage !
back
to top...
FAQ’s
(Frequently asked questions):
back
to top...
|